You know what people are generally really bad at? Listening. Why are we so quick to give a response before we know the whole story? It's like we are so narcissistic that we are more concerned with what we are going to say than the hurting heart right in front of us.
Next time someone comes to you in need try these three things:
1) Listening to hear - not to respond. When we listen to what people are really saying we tend to ask more questions than give advice. Ultimately this allows you to better understand what they really need and communicates that you care about their pain.
2) Ask your friend or loved one what they need from you. Maybe they are looking for advice, but oftentimes people are just looking for someone to value them enough to listen, love and care about their feelings.
3) Remember that it isn't about you. The second you start to worry about what you're going to say it becomes about you, not them. Sometimes the greatest thing you can do for someone is just give your honest self.. and that may mean letting the other person know you don't know what to say but you're here to support them.
I'm a Christian counselor who loves to help people get to the root of their current problems so they can live from a place of authenticity and freedom!